Why “Love Languages” Aren’t a Workplace Strategy

When was the last time you felt truly appreciated at work? This week on the Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, are joined by Josh “Mexico Joe” Vaisman, MAPPCP (PgD), CCFP, Lead Positive Change Agent, author of Lead to Thrive: The Science of Crafting a Positive Veterinary Culture, and founder of the Flourish Academy. Together, they ask whether veterinary medicine took the “love languages” idea too far in workplace culture. Not because appreciation doesn’t matter, but because a survey, checklist, or favorite “language” can’t replace real human connection. Josh explains what recent research suggests about love languages, why appreciation has to be personal and situational, and how small, consistent actions often matter more than big gestures. From noticing when a teammate is overwhelmed, to saying thank you with impact, to repairing after conflict, this episode offers a more practical way to help veterinary teams feel seen, valued, and needed. Because appreciation isn’t a box to check. It’s a relationship to build.