TruthWorks

He Studied Gallup's Data for 25 Years: Here's What Makes People Great at Work

September 15, 2026·52 min
Episode Description from the Publisher

Marcus Buckingham has spent more than 25 years studying what makes people extraordinary at work, and his newest research points to a word most businesses are too nervous to use: love. In this episode of Truth Works, host Jessica Neal sits down with the co-creator of StrengthsFinder and author of First, Break All the Rules to talk about why Net Promoter Score barely predicts anything, why not one of the world's top business schools teaches the most powerful force in business, and how even a N...

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