Ireland is leaving €8 billion on the table — and this is why

In Part 2 of this Transform Gov conversation, Marie Wallace (Accenture) moves beyond the concept of digital identity — and explains what it actually means in practice for service delivery, cost, and efficiency.The headline figure? Up to €8 billion in economic impact for Ireland.But the real story is where that value comes from:removing manual verification from serviceseliminating repeated onboarding across organisationsreducing friction across life eventsand integrating identity directly into business processesFrom passports to healthcare to supply chains, this is a look at how identity sits at the centre of service transformation.And why fixing it could change everything.Get the full report The Identity Economy https://forms.office.com/r/fqCBsvQRv3Chapters00:00 Bringing digital identity into real-world impact01:18 €8bn — where the number comes from01:56 Manual verification — the hidden problem02:46 Repeating data across services03:06 Life events — why services don’t connect04:53 Personalised services explained05:47 Data control and AI at the edge08:46 Fraud, deepfakes and verification12:01 Where the biggest gains are (health, pensions, services)13:38 Ireland’s opportunity and readiness15:48 What governments must do next18:04 What could derail progress21:28 What changes over the next 3–5 years Hosted on Acast. See acast.com/privacy for more information.