One-Way vs. Two-Way Communication in Change Management ( Change Management Foundation Microlesson )

Communication is the bloodstream of change, but not all messages are created equal. This focused Microlesson explores the fundamental difference between One-Way and Two-Way communication and why the mix you choose can make or break your change initiative. Successful change leaders understand that effective communication is a balance between sharing necessary information and actively listening to the people affected. Tune in to master the most critical component of change management and ensure...