Analysing Learning Needs With KSA Charts ( Change Management Practitioner Microlesson )

When major change hits, training isn't just about showing people the new system—it's about building new capabilities. This advanced Microlesson introduces the essential tool for any serious Change Management Practitioner: the KSA Chart (Knowledge, Skills, and Attitudes) for precise learning needs analysis. Moving past guesswork, the KSA chart provides a structured, detailed framework for understanding what people need to learn and unlearn to thrive in the new environment. Tune in to master th...