THRIVE, a Paychex Business Podcast

What Small Business Leaders Get Wrong About Workplace Mental Health: MHA VP Suzi Craig

May 5, 2026·32 min
Episode Description from the Publisher

Is your team truly showing up or just going through the motions? Suzi Craig, VP of Workplace Mental Health at Mental Health America, joins host Gene Marks to uncover what small business leaders can improve when it comes to supporting their teams. From building a culture of trust and psychological safety to spotting struggling employees before they walk out the door, Suzi delivers actionable advice every business owner needs. Plus, hear why AI anxiety is the new workplace mental health crisis. Learn more about Mental Health America's resources and programs at mhanational.org Turn today’s insights into action. Here’s your step-by-step guide to building an employee wellness and mental health program: https://bit.ly/48Dpah4 Simplify your business operations: Visit paychex.com/MeetPaychex to learn how Paychex can handle your HR and payroll so you can focus on what counts. Have a topic idea? Share it at https://payx.me/thrivetopics Topics include: 00:00 – Episode preview and guest introduction 01:26 – Mental Health America overview 03:20 – Building a culture of trust 07:08 – Training managers to support employers 11:32 – Psychological safety: definition and origin 13:50 – Generational differences in workplace mental health 16:42 – Stop guessing: using employment input and data 19:15 – Hidden struggles of employees 21:10 – Having a plan around leave 23:34 – AI and technology anxiety 27:05 – Individual mental health strategies 31:18 – Wrap up and thank you #BusinessPodcast #Entrepreneurship #SmallBusiness #iHeartRadio #ApplePodcastTips #SpotifyPodcasts DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.

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