TI
This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

How to Make Design Visible in a Numbers-First Organisation

March 31, 2026·4 min
Episode Description from the Publisher

We are building an independent global network of people doing human-centred work. Create an account, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________The metrics-driven leader isn't your enemy — but they might be your biggest unlock. Gerry shares a practical approach to translating qualitative insights into the language of KPIs, OKRs, and cost savings, and why winning over this type of leader can amplify your impact across the whole organisation.________________________→ Train my organisation https://www.thisishcd.com/training→ Designing for Social Impact with Service Design with Gerry Scullion (and Rachael Dietkus) at Belfast Design Week https://belfastdesignweek.com/events/designingforsocialimpact-withservicedesign________________________BECOME A MEMBER (IT'S FREE!)→ Take the FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullionhttps://www.thisishcd.com/learning/introduction-to-journey-management→ Discover & Connect with others https://www.thisishcd.com/directory → Claim partner discounts https://www.thisishcd.com/partners → Submit an Article https://www.thisishcd.com/blog → Video Courses https://www.thisishcd.com/courses________________________Creators & Guests Gerry Scullion - Host

AI Summary coming soon

Sign up to get notified when the full AI-powered summary is ready.

Get Free Summaries →

Free forever for up to 3 podcasts. No credit card required.

Listen to This Episode

Get summaries like this every morning.

Free AI-powered recaps of This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast and your other favorite podcasts, delivered to your inbox.

Get Free Summaries →

Free forever for up to 3 podcasts. No credit card required.