
In an industry struggling with retention and wage disparity, how can operators build a business that is both profitable and truly equitable? In this episode, we talk to Ji Hye Kim, the celebrated chef-owner of Miss Kim and a leading advocate for One Fair Wage. She shares the innovative and practical systems she uses to foster a transparent and engaged team culture. From daily "Best Next Time" conversations that empower staff voices to "Gross Games" that make open-book finance an exciting team...
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An update on The Pre-Shift podcast

The QUESO Framework: how Condado Tacos built a culture-first restaurant empire | 072

Anthony Valletta on tech, training, and tearing up the traditional pay model | 070

Where are you on the restaurant tech journey? | 069
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