You Cannot Lead Globally Without Changing How You Speak

You can have the perfect project plan and still fail if you speak to every culture the same way. I sit down with Anna Martins, a Brazil-based project manager whose career jumps from hotel management to IBM, then into 14 years at British Telecom before shifting into Asia-focused work through SingTel. Along the way, she learns the hard truth of global teamwork: communication is never “one size fits all,” especially when your stakeholders span Latin America, the United States, Europe, India, and...