The Learning Leader Show With Ryan Hawk

708: Danny Meyer - How You Make People Feel: The Founder of Shake Shack & Union Square Hospitality Group on Culture as Soil, the 49/51 Hiring Formula, and Leading With Generosity

September 27, 2026·54 min·6-min readinterviewbusiness
Podzilla Summary (6 min)
TLDR
Business, like life, is fundamentally about how you make people feel — a principle Danny Meyer built his entire career on. Scaling a culture rooted in hospitality, optimism, and empathy isn't accidental; it's intentional, requiring leaders to teach, hire for character, and lead with gener

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Guest

D

Danny Meyer

interview on The Learning Leader Show With Ryan Hawk

Mentions

Books, people, and resources mentioned in this episode.

People

Danny MeyerRyan HawkShimon Peres

Books

Setting the Tableby Danny MeyerWhat Could Possibly Go Right?by Danny MeyerThe Cathedral Withinby Billy Shore

Companies

Union Square Hospitality GroupShake Shack

Topics

Business ModelsCorporate StrategyEntrepreneurshipLeadershipManagement

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