EP378 - The Amazon Briefing, Pt 2

The second half of the briefing starts with the experience layer that holds Amazon's grocery push together, including the new green grocery interface and the end of the three-cart problem. From there it's Prime at 21 years old and why Amazon would rather it never became a profit center, a walk through the Prime Air drone factory, and where Alexa+ and AFS go next. It closes on the scenario that should worry every retailer, which is a shopper who asks ChatGPT first and never opens Amazon at all. Correction: we credit Prime with a DoorDash Plus membership. The Prime restaurant delivery benefit is Grubhub+.  http://jasonandscot.com   Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.