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The Heavy Duty Parts Report: Daily Summaries Delivered
by Jamie Irvine
In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 6 days ago36 min
When Should a Repair Shop Reinvest Profits Into Marketing?
Send us Fan Mail Episode 381: In this episode of The Heavy Duty Parts Report, Jamie Irvine interviews Cory Farrugia, founder of Repair Lift, about how profitable repair shops should approach marketing investment. Cory argues that many shop owners mistakenly view marketing as an expense rather than a strategic growth tool because they lack clear tracking systems and predictable customer acquisition processes. The discussion focuses on identifying whether a shop has unused capacity, under...
- 2 weeks ago23 min
How AI-Powered Fleet Maintenance Lowers TCO
Send us Fan Mail Episode 380: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Sri Kolluri, Product Lead at Motive, about how AI-powered maintenance solutions can help fleets reduce total cost of ownership (TCO). The discussion highlights how rising parts costs, emergency breakdowns, and vehicle downtime significantly increase operating expenses, with emergency repairs costing up to nine times more than planned maintenance and downtime creating substantial h...
- Oct 12, 202630 min
Why Safety Culture Drives Enterprise Value
Send us Fan Mail Episode 379: In this episode of The Heavy Duty Parts Report, host Jamie Irvine interviews Brian Fielkow, former CEO of Jetco Delivery and author of Making Safety Happen, about why safety should be viewed as a core business value rather than a compliance requirement or a business priority. Brian explains that strong safety cultures improve employee retention, operational discipline, customer loyalty, profitability, and enterprise value while reducing risks, insurance cos...
- Sep 28, 202624 min
Cracking the Core Code
Send us Fan Mail Episode 378: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Brent Dinger of SRC Reman about the challenges and opportunities associated with remanufactured parts and core management. They discuss how inaccurate cross-references, limited industry-standard data, damaged or unidentified cores, rising freight costs, and inconsistent ERP systems create difficulties for distributors, repair shops, and remanufacturers. Brent emphasizes the import...
- Sep 14, 202622 min
How Fuel Quality Impacts Fuel Economy, Engine Performance & Maintenance Costs in Modern Diesel Fleets
Send us Fan Mail Episode 377: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Jessica Crabtree, Director of Technical Services, and Garth Redifer, Vice President of Sales at Power Service, about how fuel quality directly impacts fuel economy, engine performance, emissions systems, and maintenance costs in modern diesel fleets. They explain how changes in diesel fuel, including ultra-low sulfur diesel, biodiesel, and renewable diesel blends, have increased t...
- Aug 31, 202631 min
The Art of Parts Identification and the Impact on Your Customers
Send us Fan Mail Episode 376: In this episode of The Heavy Duty Parts Report, our host Jamie Irvine speaks with Joe Steward, General Manager of Betts Truck Parts and Service, about the ongoing challenges of heavy-duty truck parts identification. They compare the catalog-based methods of the past with today's digital tools, discussing how modern trucks have become significantly more complex. The conversation explores the costly impact of misidentified parts across the supply chain, inclu...
- Aug 17, 202626 min
Brake Safety Week 2026: The True Cost of Brake Violations
Send us Fan Mail Episode 375: Host Jamie Irvine is joined by Katie Benet, Strategic Account Manager, and Bruce Williams, Senior Director at Marathon Brake Systems, to discuss the upcoming Brake Safety Week and the significant business and safety consequences of brake-related violations. Using industry inspection data showing that over 15% of inspected vehicles were placed out of service for brake defects, the discussion highlights how inadequate maintenance, deferred repairs, and the use of l...
- Aug 3, 202635 min
How to Promote High Performing People in Your Heavy-Duty Parts and Service Company
Send us Fan Mail Episode 374: In this episode of The Heavy Duty Parts Report, Jamie and Jennifer Irvine discuss the challenges and opportunities of promoting employees from within a heavy-duty repair business. Jamie emphasizes that strong performance in one position does not automatically translate into success in a leadership, supervisory, or sales role. The conversation explores how technicians, lead technicians, shop foremen, service writers, parts professionals, managers, and salesp...
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About The Heavy Duty Parts Report
In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.
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The Heavy Duty Parts Report covers topics including Leisure, Business, Marketing, Management, Automotive. Our AI identifies the specific themes in each episode and highlights what matters most to you.
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