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Car Dealership Guy Podcast: Daily Summaries Delivered
by Car Dealership Guy
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers. Industry Spotlight Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 days ago1h 6m
Fixed Ops Friday w/ Aldo de Cima, Jesse Colburn, & Michael Darlin | Daily Dealer Live
Today's show features: - Aldo de Cima, General Manager at Pedder Auto Group - Jesse Colburn, Fixed Ops Director at BMW of Tuscaloosa - Michael Darlin, Fixed Ops Director & CDG Circles Member This episode is brought to you by: Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
- 4 days ago30 min
Why Out-of-State Car Deals Turn Into Train Wrecks 90 Days Later (And How to Avoid Them) | Industry Spotlight
In this episode of the Industry Spotlight, joining host Sam D'Arc are David Donaldson, Senior Vice President of DLR50 at DLRdmv, and Justin Buzzell, Vice President of Financial Services at Morgan Auto Group to discuss why out-of-state car deals so often fall apart weeks after the customer drives away, and how getting every tax, fee, and form right before they leave protects the lender's claim on the car and keeps the dealership out of trouble. Justin admits his team used to close a deal and hear nothing until an email showed up months later, and explains how tracking every title "like a Domino's tracker" changed the way his stores work. David breaks down why one missed fee leads to the dreaded call asking the customer for $700 more, why some states cap trade-in credit at $12,000 while Florida barely limits it, and why every out-of-state deal needs urgency from day one. It is a playbook for catching problems while the customer is still in the building. This episode of the Car Dealership Guy Podcast is brought to you by DLRdmv. Topics: 01:20 Out-Of-State Deals Ran On A Giant NADA Book. 04:00 Having People In That State Is The Way To Go. 04:45 Bad Registrations Can Get You Shut Down. 05:15 Every Store Figured It Out On Their Own. 06:30 Customers Go Missing After The Sale. 08:15 Short Fees Mean Eating The Cost Later. 09:00 DMV Document Rules Change Monthly. 10:35 Other Provider Was Not As Robust. 12:55 Platform Provides Visibility To Hold Stores Accountable. 16:15 Dashboard Is Like A Pizza Tracker For Titles. 18:20 Communication Lives In Spreadsheets And Email. 22:35 Out-Of-State Deals Get Treated Like In-State. 24:10 Trade Credit Rules Differ Wildly By State. 27:15 Finance Managers Are Not As Busy As They Claim. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees, pre‑populated state-specific forms, through an online platform that directly integrates with your DMS. CDG listeners get 30 days of free full-service access to DLR50 on unlimited out-of-state deals. Head over to @ here, use code POD30 to claim your free month today. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤
- 4 days ago57 min
Cartaya on Turnaround, Knox/Ruth/Spradlin/English Guy on Used Car Buying | Daily Dealer Live
Today's show features: - Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore - Frank Knox, Chief Operating Officer at AutoAcquire AI - Charlie Spradlin, General Manager at Art Moehn Auto Group - Rob Ruth, President / Owner at Bob Ruth Ford - Brooke English Guy, General Manager at Coastal Chevrolet Cadillac Nissan This episode is brought to you by: Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/ AutoAcquire AI – AutoAcquire AI is an all-in-one, AI-powered vehicle acquisition platform for dealers. It combines an AI voice agent, instant cash offers, remote inspections, and the VRM Dashboard so teams can source, value, and buy cars directly from consumers in one place. Learn more here: https://www.autoacquireai.com/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com Show less
- 6 days ago1h 0m
The Walmart Business Lesson That Built a Ferrari Dealer Empire & What He'd Do Differently | Stuart Hayim, Owner at Experience Auto Group
Stuart Hayim spent 20 years selling $3 handmade rugs before he ever owned a dealership, and a Walmart buyer who asked for a 50-cent discount in exchange for a bigger order taught him the lesson that built his dealer group. He walks through how that deal grew from 1 million rugs to 2.5 million, and argues that the best deals in the car business are the ones where the dealer, the customer, and the employees all walk away ahead, instead of a tug of war where one side wins and the other loses. Stuart Hayim is the Owner of Experience Auto Group, where he runs Ferrari stores in Fort Lauderdale and the newly opened Boca Raton. He came into the car business late, landing his first Mercedes store in Massapequa, New York in 2004 after a two-year campaign for a new factory point, and went on to represent Ferrari, Maserati, Porsche, Volvo and Rolls-Royce. A cancer survivor and multi-time powerboat world champion, he speaks candidly at 79 about the deals he won, the deal he gave away, and the store he wishes he never sold. Topics: 00:00 He Was Shipping 30,000 Rugs A Day. 09:05 Pull Your Belt In, I'll Pull Mine. 10:50 Eight Slices, Just A Bigger Pizza. 21:00 Bowed Out Of A Deal, Got It Back. 24:50 Selling Mercedes Was His Biggest Mistake. 31:45 Bought Department Store Lists For Test Drives. 51:20 More Demand Than Supply Ends The Grind. This episode is brought to you by: 1. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Visit @ here to learn more. 2. CLERQ - Clerq's instant bank payment solution modernizes down payments, deposits, and other large transactions and reduces risk. Visit @ here to learn more. 3. OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683
- 6 days ago45 min
Cullen on Short-Form, Mohammad on Video, Cartaya on Turnaround | Daily Dealer Live
Today's show features: - Drew Cullen, General Manager at Terry Cullen Chevrolet - Omar Mohammad, CEO at Nomad Content Studio - Benjamin Cartaya, General Manager at Kunes Hyundai of Sycamore This episode is brought to you by: Haig Partners – Toyota’s market share varies widely by state, but share alone doesn’t determine dealership value. Read Haig Partners’ analysis of the local market dynamics dealers should understand here: https://haigpartners.com/resources/toyota-dealership-values-local-markets/ Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
- 1 weeks ago1h 6m
Fixed Ops Friday w/ Eddie Palomba, Chris Wood, & Andrew Batenhorst | Daily Dealer Live
Today's show features: - Eddie Palomba, Parts and Service Director at McGovern Automotive - Chris Wood, VP Client Strategy (Automotive) at LocalIQ/USA Today - Andrew Batenhorst, Body Shop Manager at Pacific BMW This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
- 1 weeks ago29 min
Digital Retailing Was a Broken Promise. Here's What Finally Fixed It | Noah Lee, Director of Product Consulting for Multi-Solution Sales at Cox Automotive
Online car buying was sold to dealers as a way to sell cars on the internet, but for years it delivered little more than a souped-up lead, and the idea became a dirty word across the industry. Noah Lee explains why the technology has finally caught up, with deals that start online now closing about 46% more often and bringing in about 26% more gross profit, and argues that the biggest thing still standing between most stores and a one-hour car deal isn't the technology, it's fear of change. Noah Lee is the Director of Product Consulting for Multi-Solution Sales at Cox Automotive, where he maps how the company's tools, from Autotrader and Dealer.com to VinSolutions, vAuto, Xtime and Dealertrack, work together as one system inside a dealership. He has spent years helping dealers clean up their processes and connect their tools, and he speaks candidly about how AI shopping agents are already filtering out dealerships that won't share numbers upfront, how outdated customer data quietly erodes trust, and what the Fullpath acquisition means for dealers sitting on years of messy records. Topics: 00:00 AI Agents Skip Stores Without Upfront Prices. 04:35 Dirty Data Would Take Years To Clean Manually. 13:45 85% Of Customers Redo Steps At The Store. 14:30 Digital Deals Close 46% Higher. 16:30 Digital Retailing Was A Fake Promise. 20:45 Digital Shoppers Negotiate Less. 25:10 People Are The Biggest Block To Change. This episode is brought to you by: 1. LotAgent – Stop stacking software. Agents are the way out. One problem, One Agent, only $99. Try it free now @ here. 2. Podium — Podium is the AI platform trusted by 1 in 4 dealerships. Their AI converts leads 40% higher than the industry average and can be customized to how each store sells. Visit @ here to learn more. 3. Cox Automotive - Discover what’s driving improved customer experiences—and dealership results. Download the Drivers of Shopper Satisfaction ebook from Cox Automotive today @ here. Check out Car Dealership Guy’s stuff: For dealers: CDG Circles ➤ https://cdgcircles.com/ Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership’s social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealer
- 1 weeks ago59 min
Wilkins on VinSolutions, Dortch on Processing Rates, Strong on VW | Daily Dealer Live
Today's show features: - Jason Wilkins, Dealer Principle at Joshua Tree CDJR & Victorville Mitsubishi - Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc. - Walker Strong, GM at Strong Automotive This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100% online auctions. From high-end to high mileage, CarMax Auctions has the inventory you need to source smarter and accelerate sales. Register now for free at https://www.carmaxauctions.com/CDG. CrossCheck, Inc. – Dealerships spend significant resources selling and delivering vehicles, but what is the true cost of getting paid? CrossCheck helps auto dealers reduce payment processing costs, minimize payment risk, and offer customers more flexibility with guaranteed ACH and check payment solutions. Learn more at https://www.cross-check.com/car-dealership-guy. Check out Car Dealership Guy's stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
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About Car Dealership Guy Podcast
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats: The Car Dealership Guy Podcast (Tuesdays & Thursdays) Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward. Daily Dealer Live (Mondays, Wednesdays & Fridays) Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers. Industry Spotlight Hosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.
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