The Great Work Podcast

The Kind–Businesslike Matrix, or: Why So Many Teams of Good People Struggle

January 28, 2026·11 min
Episode Description from the Publisher

Happy, high-functioning teams need to be both kind and businesslike—yet few are. What this means and how to get there.Are you getting the emails?The podcast’s embedded in the emails, which you can read, if you prefer. Sign up (free, easy to unsubscribe) here: https://www.adamsandell.com/newsletter.FeedbackIf you’re willing—you can answer just two questions and it helps me improve this! https://www.adamsandell.com/surveyStuff referred to in this episodeAlmost nothing is a crisis: https://letter.adamsandell.com/p/almost-nothing-is-a-crisis-94dThe “once this difficult period is over”/“now’s not the time” fallacy: https://letter.adamsandell.com/p/nows-not-the-time-fallacyConsider your options: https://letter.adamsandell.com/p/leaving-jobSMART criteria: https://en.wikipedia.org/wiki/SMART_criteriaHave effective meetings: https://letter.adamsandell.com/p/good-meetings-existHave difficult conversations: https://letter.adamsandell.com/p/difficult-conversationsConnect with me on LinkedIn: https://www.linkedin.com/in/adamsandell This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit letter.adamsandell.com

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