The Business

Pret A Manger CEO: Shoplifting, subscriptions & UK high street survival

September 10, 2026·19 min
Episode Description from the Publisher

How is Pret A Manger turning a London high-street staple into a powerhouse brand? In this episode of The Business, chief executive Pano Christou breaks down the Pret A Manger global strategy, detailing how the company adapts its corporate strategy for international markets while staying true to its British business roots.Recorded live at The Times Future of London summit, Hannah Prevett sits down with one of retail's most prominent industry leaders. Pano reflects on his 26-year journey from the shop floor to the executive suite, sharing lessons in entrepreneurship, building a resilient model, and navigating changing retail trends and consumer habits.If you enjoyed this episode, make sure to press follow at the top of your podcast app.Presenter: Hannah Prevett, associate business editor of The Sunday TimesGuest: Pano Christou, Chief Executive of Pret A MangerProducer: Hope FedericoExecutive Producers: Miriam Hall and Emily LeahyVideo Producer: Bronwen LathamImage: GettyGet in touch: thebusiness@thetimes.com Hosted on Acast. See acast.com/privacy for more information.

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