The 351

Why Municipal HR Is More Strategic Than Ever

July 21, 2026·40 min
Episode Description from the Publisher

Across Massachusetts, cities and towns are facing one of their biggest workforce challenges in decades. Recruiting qualified employees is harder than ever, experienced staff are retiring, and employees' expectations around flexibility, career growth, and workplace culture continue to evolve. Massachusetts Municipal Human Resources association Chair Jen Breaker and Vice Chair Michael Taylor join the show to explore how municipal HR has become a strategic partner in helping communities navigate these challenges. They discuss why HR should have a seat at the leadership table, innovative approaches to recruiting and retaining talent, building career pathways, supporting employee well-being, and managing a workforce that now spans multiple generations. They also share practical ideas that don't require more spending — from rethinking job descriptions and hiring practices to improving policies, succession planning, and workplace culture. For Further Reading: Learn more about MMHR: https://www.mma.org/members/mmhr/ To learn more about the MMA: www.mma.org

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