Systems of Scale

Why You Know What to Do and Still Don’t Do It

September 17, 2026·56 min
Episode Description from the Publisher

You know what you need to do.You’ve set the goal. You understand the strategy. You may even have a clear plan for getting there.So why do you still struggle to take action?In this episode of The Expert Method, Ian sits down with licensed therapist, coach, author, and host of Unblocked, Jessica Smarro, to unpack what actually happens between knowing what to do and following through.Jessica explains why inaction is often less about discipline or information and more about what’s happening underneath the behavior. They explore the idea of “underfeeling,” why the goals we chase are not always connected to what we truly want, and how our thoughts shape the emotions, actions, and results we create.They also break down Jessica’s STEER model — Situation, Thought, Emotion, Action, Result — and how it can be used to identify the beliefs driving your behavior, challenge limiting thought patterns, and intentionally create new ones that better support the person you want to become.If you’ve ever wondered why you can have the strategy, the ambition, and the information — and still feel stuck — this conversation offers a different place to look.===============Jessica’s Links:- Website: https://jessicasmarro.com- LinkedIn: https://www.linkedin.com/in/jessicasmarro- Instagram: https://www.instagram.com/jessicasmarro- Facebook: https://www.facebook.com/jessicasmarro- YT Channel: https://www.youtube.com/@JessicaSmarroIn Pursuit: Go After What You Want – Alive, Aligned, and Fully You:https://www.amazon.com/Pursuit-After-Alive-Aligned-Fully-ebook/dp/B0FR2QK8XP===============Download the Program Execution System Toolkit:https://implementgpts.com/pestoolkit===============- My LinkedIn: https://www.linkedin.com/in/ian-gatzke/- Schedule Free Blueprinting Call: https://api.leadconnectorhq.com/widget/bookings/implement-ai-blueprinting===============Highlights:0:00 Episode Highlight0:19 Why Knowing Isn’t Enough1:32 Find What You Actually Want3:31 Get Clear on Your Real Why6:12 Focus on Who Before How10:13 Build Beliefs You Can Actually Believe15:03 Become Aware of Your Thoughts17:25 The STEER Model20:29 Trace Results Back to Thoughts23:09 Practice Better Thoughts26:46 Find the Beliefs Blocking You32:08 Your Thoughts Drive Your Results35:51 Reframe Imposter Syndrome37:56 Choose Thoughts That Serve You44:18 Why We Fear Our Own Potential48:55 Bring the Who Into the Goal53:03 You Matter54:30 Episode Takeaway

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