Summation with Auren Hoffman

Thumbtack CEO Marco Zappacosta on why trades are AI-proof, the trillion-dollar home services market, and why software stopped being a capital asset

April 21, 2026·58 min
Episode Description from the Publisher

Marco Zappacosta is the co-founder and CEO of Thumbtack, the home services marketplace he started in 2008. Thumbtack connects homeowners to 300,000+ local service professionals, with nearly 100M projects started on the platform. In this episode of Summation, Marco and Auren discuss: Why home services is bigger than groceries but barely any is booked onlineHow AI collapsed Thumbtack's product pod sizesWhy Silicon Valley underrates leadership and overrates management The single trait...

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