Why Technicians Diagnose Equipment But Miss the Client
"The streets are littered with people who know the technical part completely, but they never knew how to communicate the people part — and they wound up being a future ex-employee." In this episode of the Service MVP Podcast, Joe and Chris explain why trade schools spend years on the technical side and zero hours on the human side — and why that imbalance is quietly costing companies their best people. What You'll Learn: ✅ Why trade school never teaches "people skills" ✅ The two fears every...
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