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RevOpsAF The Podcast: Daily Summaries Delivered
by Matt Volm
RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.
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- 2 days ago35 min
RevOps Can’t Wait for the Foundation to Be Fixed
You can't fix the foundation if the plane is already in the air. So how do you rebuild the GTM engine without stalling everything leadership is asking for? Nicole Bradshaw has done it multiple times, and she's got a framework for it. In this episode, Nicole Bradshaw, VP of Revenue Operations at PandaDoc, breaks down how RevOps leaders can balance foundational fixes with real business delivery. She shares her three-bucket sequencing framework (fires, quick wins, and end-to-end fixes), how to build stakeholder credibility before asking for six months to rebuild the funnel, and where AI actually fits into this, and where it doesn't. If you've ever walked into a broken tech stack and been told to "just make it work," this one is for you. 🎙️ Speakers: - Nicole Bradshaw, VP of Revenue Operations at PandaDoc — https://www.linkedin.com/in/nkbradshaw/ - Matthew Volm, CEO & Co-Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - HG Insights (episode partner): https://hginsights.com - RevOps Co-op podcast library: https://www.revopscoop.com/podcast - Episode 101: RevOps Should Build for Itself First: https://revopscoop.com/podcast/revops-build-for-itself-ai - Episode 94: The Boring Work Behind Great AI: https://revopscoop.com/podcast/boring-work-behind-great-ai 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #GTM #AI #ChangeManagement #B2B #RevenueLeadership
- 1 weeks ago35 min
AI Can’t Fix What Your Business Can’t Define
97% of companies have active AI initiatives. Only 5% say their data is ready to support them. So what does that gap actually cost you — and what does "ready" even mean? In this episode, Katie Brown (VP of Revenue Operations at Kami) joins Matthew Volm to break down why AI can't fix what your business can't define. They cover data readiness, metric governance, the real meaning of "source of truth," and how RevOps can build the foundational infrastructure that makes AI actually work. Whether you've already deployed AI or are still figuring out where to start, this conversation will help you pressure-test your data foundation before you build anything on top of it. 🎙️ Speakers: - Katie Brown, VP of Revenue Operations at Kami — https://www.linkedin.com/in/katherinetbrown/ - Matthew Volm, CEO & Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - Episode 106: Why Good CRMs Fail: https://revopscoop.com/podcast/why-good-crms-fail - Episode 50: Thinking of AI? Think Data First: https://revopscoop.com/podcast/ai-revops-data-strategy - RevOps Co-op Podcast Library: https://www.revopscoop.com/podcast 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #B2B #DataStrategy #GTM #RevenueData
- 2 weeks ago30 min
Why Good CRMs Fail
Most companies aren't losing revenue because they picked the wrong CRM. They're losing it because the right CRM was implemented wrong — or ignored entirely. Sound familiar? In this episode, Camela Thompson sits down with Josh Larson, owner of DeltaRev, to dig into the most common operational breakdowns in HubSpot implementations: slow lead response, broken handoffs, dirty data, adoption failure, and the "let's switch CRMs" reflex that almost never solves the actual problem. If you've ever watched a well-configured system collect dust because nobody used it, this one's for you. 🎙️ Speakers: - Camela Thompson, Co-Host, RevOps Co-op — https://www.linkedin.com/in/camela-thompson/ - Josh Larson, Owner, DeltaRev — https://www.linkedin.com/in/joshalarson/ https://www.instagram.com/josh.a.larson/?hl=en 🔗 Resources: - DeltaRev: https://deltarev.io - RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - More podcast episodes: https://www.revopscoop.com/podcast - Episode 38: Perfecting Team Handoffs: https://revopscoop.com/podcast/perfecting-revops-team-handoffs - Episode 65: RevOps Consultant Red and Green Flags: https://revopscoop.com/podcast/revops-consulting-red-flags 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #HubSpot #CRM #GTM #B2B #RevenueGrowth #SalesOperations
- 3 weeks ago34 min
Speed To Lead Is Only Half the Story
Speed to lead gets all the attention. But if you're not measuring it correctly — or letting bad data into your system before the dial even happens — you're optimizing the wrong thing. Jamie Noel, Senior Director of Revenue Operations at ClearOne Advantage, joins Matthew Volm to break down what data hygiene actually costs when the stakes are high: TCPA compliance risk, destroyed deliverability rates, wasted agent minutes, and missed enrollments. She also shares the AI use cases the consumer side has figured out that B2B teams should be paying attention to — and what it looks like to walk in as the first RevOps hire, again, and fix things from the ground up. This one bridges the B2B/B2C divide in ways you don't often see on a RevOps podcast. Whether you're running a contact center or a 15-person sales team, the principles land. 🎙️ Speakers: - Jamie Noel, Senior Director of Revenue Operations at ClearOne Advantage — https://www.linkedin.com/in/jamie-noel-7b387213/ - Matthew Volm, CEO & Founder, RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - Episode 63: Clean Data, Auto-magically: https://revopscoop.com/podcast/clean-data-passive-logging-revops - Episode 88: Not Everything Is an Agent: https://revopscoop.com/podcast/not-everything-is-an-agent - RevOps Co-op podcast library: https://www.revopscoop.com/podcast 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #DataHygiene #SpeedToLead #B2C #ContactCenter #AI #GTM
- Aug 21, 202636 min
Your RevOps Career Can’t Depend on a Tool
Your RevOps career can't be built on tool mastery alone — and AI is making that clearer faster than most people expected. So what does it actually take to stay relevant, get the interesting work, and build something worth talking about? In this episode, Hank Taylor joins Matthew Volm to break down the archetypes of operators navigating the AI shift, which GTM platforms are actually durable vs. playing defense, why Clay might be easier to leave than people think, and the mindset that separates operators who stagnate from the ones who keep thriving. Plus: the interview question Hank uses that's a disqualifying answer if you get it wrong. 🎙️ Speakers: - Hank Taylor, GTM Advisor & Host of Code to Market — https://www.linkedin.com/in/devmarketer/ - Matthew Volm, CEO & Co-Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options - Episode 97: Everybody Has AI. Nobody Owns It.: https://revopscoop.com/podcast/decentralized-centralized-ai-revops - Episode 88: Not Everything Is an Agent: https://revopscoop.com/podcast/not-everything-is-an-agent - All podcast episodes: https://www.revopscoop.com/podcast 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #revops #revenueoperations #GTMEngineering #salesops #marketingops #ai #careergrowth #b2b #RevOpsAF
- Aug 14, 202636 min
Sales Is the Smoke Alarm, Not the Fire
When revenue slows, every instinct says fix the sales team. But what if the problem isn't sales at all? Ian Myszenski, VP of Revenue Operations at Zappi, joins RevOps Co-op co-host Matthew Volm to break down one of the most costly misdiagnoses in go-to-market: treating sales execution as the root cause of problems that actually live in product, pricing, positioning, or segment fit. Ian also makes the case for what a real CRO looks like vs. a head of sales — and why RevOps leaders are uniquely positioned to step into broader commercial leadership roles. 🎙️ Speakers: - Ian Myszenski, VP of Revenue Operations at Zappi — https://www.linkedin.com/in/ianmyszenski/ - Matthew Volm, CEO & Co-Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - RevOps Co-op Podcast Library: https://www.revopscoop.com/podcast - Episode 23: What CROs Really Want From RevOps: https://revopscoop.com/podcast/cro-revops-collaboration - Episode 102: The RevOps Skills Nobody Teaches: https://revopscoop.com/podcast/revops-soft-skills-career-growth - Episode 49: Why Customer Data Is a RevOps Priority: https://revopscoop.com/podcast/customer-data-revops-priority 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #CRO #GTM #RevenueLeadership #B2B #GoToMarket #SalesStrategy
- Aug 7, 202630 min
The RevOps Skills Nobody Teaches
Most RevOps conversations eventually land on the same territory: AI, tech stacks, SQL, data quality. But what if the biggest skill gap in revenue operations has nothing to do with any of that? In this episode, Jared Myatt (Senior Director of Revenue Operations at Integrate) joins co-host Matthew Volm for a conversation about the soft skills that actually separate good RevOps leaders from great ones — humility, self-awareness, executive communication, relationship-building, and the willingness to be wrong. Jared draws on 13+ years inside a single organization to share what career growth actually looks like when you're not waiting for someone else to hand it to you. 🎙️ Speakers: - Jared Myatt, Senior Director of Revenue Operations at Integrate — https://www.linkedin.com/in/jared-myatt/ - Matthew Volm, CEO & Co-Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - HG Insights — revenue growth intelligence for GTM teams: https://www.hginsights.com - RevOps Co-op podcast library: https://www.revopscoop.com/podcast - Want Career Growth in RevOps? Here's a Formula for Success: https://revopscoop.com/post/want-career-growth-in-revops-heres-a-formula-for-success - Influencing Without Authority: https://revopscoop.com/post/influencing-without-authority 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #GTMOps #CareerGrowth #Leadership #B2B #RevenueOperations
- Jul 31, 202634 min
RevOps Should Build for Itself First
Most RevOps teams are building AI for everyone else — and leaving themselves at the back of their own queue. Shantanu Shekhar, VP of RevOps at Personio, shares why that needs to change and exactly how he's fixed it. In this episode, Shantanu walks through three concrete AI use cases his team has deployed for RevOps itself: a "RevOps brain" for daily prioritization, an automated capacity planning roster that closes the gap between HR systems and real-world manager knowledge, and an AI governance framework backed by Hex for scenario planning. He and Matthew also dig into one of the hardest problems in AI adoption right now — how to go from single-player experimentation to coordinated, team-wide deployment without creating more chaos than you started with. 🎙️ Speakers: - Shantanu Shekhar, VP of Revenue Operations at Personio — https://www.linkedin.com/in/shantanushekhar/ - Matthew Volm, CEO & Co-Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/ 🔗 Resources: - RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - Related episode — Episode 97: Everybody Has AI. Nobody Owns It.: https://revopscoop.com/podcast/decentralized-centralized-ai-revops - Related episode — Episode 96: The Rise of the RevOps Architect: https://revopscoop.com/podcast/revops-architect-ai-control-layer - All RevOps Co-op podcast episodes: https://www.revopscoop.com/podcast 👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GTM #GoToMarket #RevenueOps #B2BSaaS #AIStrategy
About RevOpsAF The Podcast
RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.
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