Rev Cycle Unscripted

#172 LIVE FROM VEGAS: Parson Hicks

May 12, 2026·47 min
Episode Description from the Publisher

After years of working in revenue cycle management, Parson Hicks shares insights on how everyone's taking their piece of the pie, and no one's really cutting costs. Hospitals, insurers, brokers—everyone benefits from the chaos. The system is designed to stay complicated, because more complexity means more profit for many. It's like a bald eagle being attacked by tiny birds—all those little margins add up, but the big bird keeps soaring. We've created an entitlement culture where folks expect coverage for everything, but the accountability is totally blurred. The real fix? Employers and policymakers need to make bold moves—like the railroad split-up in the 1920s—to break up monopolies and simplify. What's your take? Can we rebuild a more transparent, fair healthcare system?

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