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Rev Cycle Unscripted: Daily Summaries Delivered
by RCM Leaders Forum
Something different needed to happen. Join Ben Reigle as he challenges the status quo in healthcare revenue cycle. We focus in beyond just the boring surface talking points and into being real with the best leaders, talking openly and honestly about revenue cycle, business, and life.
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- 1 weeks ago42 min
#176 Donna Fortson (Live From DC)
Unlock the inspiring journey of Donna Fortson—a leader who transformed adversity into a legacy of empowerment and real impact. In this heartfelt episode, Donna shares how her humble beginnings, relentless resilience, and unwavering commitment to people paved her path from working in customer service to leading major revenue cycle operations. Discover the raw, unfiltered stories behind her rise—her struggles, victories, and how her trailblazing spirit is changing healthcare leadership from within. Donna's story proves that with courage and integrity, you can turn obstacles into opportunities—and inspire others to do the same. If you're ready to lead with purpose and break free from the fear of speaking your truth, this conversation is your blueprint for transformative leadership. Rev101: https://payhip.com/RevCycle101
- 4 weeks ago49 min
#175 Erin Hodson (Live From DC)
Erin Hodson is a healthcare leader with deep experience spanning nursing, case management, and revenue cycle leadership at Inova. In this episode, she shares her journey from bedside care to executive leadership and what drew her into the complex world of revenue cycle, payer dynamics, and healthcare operations. Her perspective is especially compelling because she bridges clinical empathy with systems-level thinking, making the conversation both practical and eye-opening. Rev101: https://payhip.com/RevCycle101
- Jun 16, 202652 min
#174 Valerie Barckhoff
In this episode, we welcome Valerie F. Barckhoff, a seasoned expert with over 30 years in the healthcare industry. Valerie's journey began at the University of Kentucky, where she discovered her passion for the business side of healthcare. Her career spans roles at Deloitte, St. Joseph's Hospital, and QHR, where she excelled in revenue cycle management. Now a consultant, Valerie is dedicated to transforming healthcare operations and advocating for strategic leadership in revenue cycles. Her insights into cybersecurity and operational resilience make this conversation a must-listen for anyone navigating the complexities of modern healthcare. Rev101: https://payhip.com/RevCycle101
- Jun 2, 20261h 12m
#173 Dr. Kenneth White
Most of us shy away from sharing deeply meaningful conversations — until death teaches us just how powerful words and presence really are. In this heartfelt episode, Ben's college mentor Dr. Kenneth White, a pioneering leader in healthcare and a trailblazer in LGBTQ advocacy, opens up about a lifetime of experiences that shaped his unique perspective on purpose, compassion, and authenticity. Ken's story begins in a small Oklahoma town. From working as a hospital orderly at 16 to pioneering in nursing, healthcare management, and diversity initiatives, his journey is a testament to resilience and purpose. Rev101: https://payhip.com/RevCycle101
- May 12, 202647 min
#172 LIVE FROM VEGAS: Parson Hicks
After years of working in revenue cycle management, Parson Hicks shares insights on how everyone's taking their piece of the pie, and no one's really cutting costs. Hospitals, insurers, brokers—everyone benefits from the chaos. The system is designed to stay complicated, because more complexity means more profit for many. It's like a bald eagle being attacked by tiny birds—all those little margins add up, but the big bird keeps soaring. We've created an entitlement culture where folks expect coverage for everything, but the accountability is totally blurred. The real fix? Employers and policymakers need to make bold moves—like the railroad split-up in the 1920s—to break up monopolies and simplify. What's your take? Can we rebuild a more transparent, fair healthcare system?
- Apr 28, 202637 min
#171 LIVE FROM VEGAS: Rudy Braccili
Ever wonder why so many of us are more stressed than ever? What if I told you that today's stress levels might be a mirror of the past, just amplified by technology and expectations? Our guest Rudy shares how, despite all our modern tools, some things haven't changed—like the struggle to manage stress and the importance of perspective. He's lived through early loss and yet remains remarkably grounded. His secret? Accepting that grief and stress are natural—but managing them is key. Maybe it's time to stop fighting for control and start embracing life's unpredictability.
- Apr 14, 202648 min
#170 LIVE FROM VEGAS: Noel Juaire
In this episode, we explore the complexities of healthcare efficiency and AI innovation with our esteemed guest, Noel Juaire, who brings a wealth of experience in healthcare finance and strategic cost management. The discussion highlights Noel's insights into the challenges of modeling complex healthcare reimbursements and the transformative role of AI in revolutionizing cost analysis and contract normalization. Noel offers practical strategies for implementing AI and automation while maintaining psychological safety and fostering cultural change. We also dive into holistic health practices, emphasizing the importance of acupuncture and yoga for long-term well-being, and explore the future of healthcare financing through employer-led innovation and transparency.
- Mar 24, 202633 min
#169 LIVE FROM VEGAS: Jessica Johnson
Ever wondered what it really takes to turn your expertise into a thriving business? Jessica Johnson's journey from small-town Wisconsin to building a multimillion-dollar consulting firm will inspire you to transform obstacles into opportunities. She shares the raw truth behind launching a business—how trusting your gut, embracing failure, and staying true to your values lead to exponential growth. In this episode, Jessica opens up about her early days balancing single motherhood while pursuing a tech career, highlighting the resilience and grit that fueled her rise through healthcare leadership. You'll discover her pivot from corporate roles to founding J2 Consulting, and how she navigated the uncertainty and challenges of growing a business from scratch. Jessica breaks down the impactful mindset shifts, from recognizing the importance of self-accountability to building a team aligned with her mission of excellence. We explore key topics like the power of intentionality in team-building, the realities of scaling quickly without losing your culture, and the crucial lessons learned when letting go of control. Jessica shares actionable strategies for maintaining quality at scale, managing client relationships, and creating a sustainable growth plan—all while staying grounded in servant leadership. Her story emphasizes that success is less about following a perfect blueprint and more about trusting the process—and yourself. If you're ready to unlock your potential and build something meaningful, tune in now. Jessica's insights could be the spark you need to take the first step!
About Rev Cycle Unscripted
Something different needed to happen. Join Ben Reigle as he challenges the status quo in healthcare revenue cycle. We focus in beyond just the boring surface talking points and into being real with the best leaders, talking openly and honestly about revenue cycle, business, and life.
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