Ep. 103 🎙️ XDC 2026: Building a Business Around People and Craft | Real Talk with Mike Burke

In this episode, Mike sits down with John Gray of Gulf Coast Auto Shield to talk about building a multi-location operation rooted in craftsmanship and people. John shares how a lifelong love of detailing, paired with 25 years at FedEx, eventually led him from working out of his garage to operating three Houston-area shops with more than 30 employees. The conversation covers hiring challenges, why the best technicians often find you instead of the other way around, and how strong shop culture,...