The Business of Wellness: Nikkola Wright on Email, Ops & Experiences

In this episode of Rad-Ventures, Nikkola Wright talks about her work at Nikcollab, where she supports wellness professionals and retreat hosts with the operational side of their businesses. We chat about how she shifted from general virtual assistant work into a niche where organisation, structure and calm behind-the-scenes support really matters.Nikkola shares how her background in law shaped her approach to project management, why retreats need solid processes to run smoothly, and the tools she uses day-to-day — including Trello, Google Workspace, and simple, sustainable systems for managing client work and email.We also get into creating immersive client experiences, the reality of working in the wellness space, and her long-term dream of running her own retreat venue.A relaxed conversation about work, career paths, tools, and the realities of supporting service-based businesses.Chapters00:00 – Introduction to Nikkola & Nicolab02:31 – Moving from VA to wellness support04:47 – What “business support” looks like in wellness07:45 – Retreat formats and how they work09:57 – Nikkola’s career path from law to wellness12:29 – How education influenced her approach15:14 – Corporate events vs. retreat experiences17:51 – Creating immersive moments20:25 – Quotes and reflections22:54 – Google vs. Microsoft27:48 – Trello, tools & organisation34:06 – Community & networking41:40 – Nikkola’s long-term aspirations46:43 – Wrap-upMore about Nikkolahttps://nikcollab.com/https://www.instagram.com/rebel_businessmethodEnjoying Rad-Ventures? Help keep the podcast going:☕ Ko-fi: https://ko-fi.com/radmin_assist🎙️ Patreon: https://www.patreon.com/c/radminassist Thanks for tuning in — your support means the world!More about meHey! I’m Radmin — founder of Radmin Assist, freelance admin support pro, podcast host, and small business champion. I created Rad-Ventures to share real, relaxed conversations with entrepreneurs, creatives and business minds from all walks of life.If you’re into entrepreneurship, freelancing, systems, or just love a good story — you’re in the right place. Subscribe and stick around for more rad chats!