Medtech Doesn't Have a UX Problem. It Has a Measurement Problem Nobody Wants to Solve

This story was originally published on HackerNoon at: https://hackernoon.com/medtech-doesnt-have-a-ux-problem-it-has-a-measurement-problem-nobody-wants-to-solve. Medtech doesn't have a UX problem. It has a measurement problem everyone agreed to call a UX problem - because that makes it someone else's job to fix. Check more stories related to product-management at: https://hackernoon.com/c/product-management. You can also check exclusive content about #ux-design, #medtech, #product-management, #technical-debt, #healthcare-tech, #product-design, #marketing-top-story, and more. This story was written by: @irynabaranova. Learn more about this writer by checking @irynabaranova's about page, and for more stories, please visit hackernoon.com. Medtech UX is broken not because of bad designers or complex domains, but because nobody is measuring the right things. Workaround frequency, task abandonment, shadow system dependency: these numbers exist, compound every shift, and never appear on any budget line. The incentives - procurement, certification, sales demos - all point away from usability. Until the industry stops calling this a design problem and starts treating it as a financial and systemic one, nothing changes.