PM Collective - The ART of property management

Who Do You Hire Next GM vs Ops Manager vs Head of Department

April 26, 2026·17 min
Episode Description from the Publisher

Send us Fan Mail We break down how to choose your next leadership hire in a property management business by identifying the real bottleneck you are trying to remove. We compare what a head of department, ops manager, and general manager actually do, plus the hiring mistakes that quietly slow growth and strain culture. • Why layers of management start to matter as teams grow • How culture shifts when you add leadership layers • What a head of department owns in property management • What an o...

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