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PM Collective - The ART of property management: Daily Summaries Delivered
by Ashleigh Goodchild
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- Yesterday59 min
Outsourced BDMs And The Future
Send us Fan Mail Natasha returns to share how MyBDM has grown and why the future of property management business development leans on partnerships, outsourcing and strong systems. We talk through what outsourced BDM support really looks like, how offshore VAs fit in and how to set expectations so consistency turns into conversions. • The case for partnerships and outsourcing to reduce burnout • Why remote agencies can compete without a traditional office • What an outsource...
- 1 weeks ago48 min
Tenant Education That Builds Trust
Send us Fan Mail We talk with Jaleesa Paine about why tenant education is the missing lever in property management and how small, consistent support builds trust that pays off for years. We share practical ways to help renters with money stress and first home buyer goals while improving the reputation of property managers one interaction at a time. • Jaleesa background across real estate, mortgage broking, community housing and first home buyer coaching • why first home buyers ne...
- 2 weeks ago13 min
REPLAY PMC AUDIO SUMMIT 2025 / Happy Teams as a Growth Strategy by Shannon Welch
Send us Fan Mail We share the leadership habits that turn team happiness into real business growth, especially when your staff are remote and on the road. We break down how to build culture through consistent daily moments, clear feedback, and trust that helps people thrive. • culture built in consistency, not big events • leadership as creating safety to ask questions and make mistakes • availability versus approachability, and building extra touch points • why the f...
- 3 weeks ago17 min
Who Do You Hire Next GM vs Ops Manager vs Head of Department
Send us Fan Mail We break down how to choose your next leadership hire in a property management business by identifying the real bottleneck you are trying to remove. We compare what a head of department, ops manager, and general manager actually do, plus the hiring mistakes that quietly slow growth and strain culture. • Why layers of management start to matter as teams grow • How culture shifts when you add leadership layers • What a head of department owns in property management • What an o...
- 4 weeks ago28 min
Personal Identity vs Business Identity: Where They Clash
Send us Fan Mail We unpack why business owners can lose themselves when their work becomes their identity, and how that blur quietly drives burnout and disconnection. We share practical ways to strengthen personal identity without oversharing so clients and teams see a human first, not just a role. • Personal identity vs business identity and why they clash for business owners •The difference between personal and private and what to share • Using social media to show ...
- Apr 12, 202620 min
When Your Business Outgrows You
Send us Fan Mail Your business outgrows you when you become the decision bottleneck, the constant fixer, and the person everyone relies on to keep the wheels turning. I break down the warning signs, the identity shifts that unlock real scaling, and the practical ways to let go without lowering standards. • The clearest signs the business has outgrown the owner • Why owners cling to the fixer identity and fear looking lazy • Shifting value from hours worked to leadership and...
- Apr 5, 202628 min
From Property Manager to Business Owner
Send us Fan Mail We talk through the identity shift that has to happen when you move from being a working property manager to being a true business owner. I share why staying operational keeps you stuck, how personal identity builds loyalty, and what to do when you feel frozen on decisions like your first hire. • The identity gap behind “I just need a PA” • The stamina problem of running operations and leading growth • Why you cannot outsource vision and direction •Su...
- Mar 29, 202645 min
Sustainable Growth In Property Management
Send us Fan Mail We explore how to grow a rent roll without burning out teams or profits, drawing on Kylie Lange’s 35-year path across sales, strata, commercial, and residential PM. We unpack aligned incentives, profit per management, modern tenants, and practical training that sticks. • defining sustainable growth and client fit • aligning owner, BDM, and PM incentives • spotting turnover red flags and culture gaps • separating hard clients from bad business • time-cost math and internal ch...
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About PM Collective - The ART of property management
The ART of property management with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. She creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.
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