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by People Soup
More than ever the world of work is a heady mix of people, behaviour, events and challenges. When the blend is right it can be first-rate. Behavioural science & psychology has a lot to offer in terms of recipes, ingredients, seasoning, spices & utensils - welcome to People Soup.
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Pressure has a way of revealing patterns we'd rather not see.Defensiveness.Control.Avoidance.Reactivity.But these experiences aren't signs that we've failed.They're opportunities to notice what's driving our behaviour.In this Quick Spoon, Ross explores one of the central ideas behind psychological flexibility: once we notice what's running us, we create the possibility of choosing differently.And that's where leadership begins.Key Quote"Pressure doesn't reveal who we are. Pressure reveals what's running us."Reflection QuestionsThe next time you feel pressure building:What is driving me right now?And what matters here?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Why good leaders go off track - A People Soup special #1 - People SoupLeadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
Starting a new role, joining a new team or entering a different culture can be unsettling.The expectations feel different.The responses you receive aren't what you expected.And sometimes, without realising it, you start holding back.In this Quick Spoon, Ross explores a common misunderstanding about adaptability. It's not about becoming smaller or suppressing what matters to you. It's about finding a way to express what matters in a way that fits the context.Reflection QuestionsWhere are you currently holding back more than you'd like?What's one small way you could contribute more visibly this week?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Why good leaders go off track - A People Soup special #1 - People SoupLeadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
Avoidance Rarely Feels Like AvoidanceMost workplace avoidance isn't dramatic.It's the difficult conversation that gets pushed into next week.And then the week after.In this Quick Spoon, Ross explores one of the most common patterns he sees in leadership and the workplace: avoiding discomfort while convincing ourselves we're waiting for the right moment, more information or greater certainty.The challenge?Discomfort often grows when left unattended.Reflection QuestionWhat's one conversation you've been postponing?And what's the smallest possible step you could take today?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Why good leaders go off track - A People Soup special #1 - People SoupLeadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
Success doesn't always feel like success.In this Quick Spoon, Ross reflects on a coaching conversation with someone who appeared to have everything going for them: successful, respected and on track for a remarkable career.Yet something wasn't right.As they explored what mattered most, a powerful pattern emerged. Many of their decisions weren't moving them towards what they valued. Instead, they were helping them avoid disappointing other people.It's a trap that many of us fall into, especially when we're caring, conscientious and ambitious.Reflection QuestionThink about a decision you're currently wrestling with.Are you moving towards something important, or away from someone else's disappointment?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Why good leaders go off track - A People Soup special #1 - People SoupLeadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
You can't lead beyond what you notice and awareness often begins with a metaphorical itch.A feeling that something isn't quite right. Something isn't fitting. Something needs attention.In this Quick Spoon, Ross reflects on a question that changed what he started paying attention to and explores why awareness can be uncomfortable, but essential for growth and leadership.Reflection Question - What have you been noticing recently that you've been tempted to brush aside?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Leadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
We're encouraged to be quick, responsive and always on.But what happens when urgency becomes identity, reaction becomes leadership and speed becomes a virtue?In this Quick Spoon, Ross reflects on why he believes the pause is becoming an unfashionable leadership skill—and why that might be a problem.Discover why the pause sits at the heart of Ross's leadership framework and a simple practice to help create more choice in moments that matter.Reflection QuestionPause for 5 seconds and as yourself - what's needed here?People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Leadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
Why do good people do things they later regret?It's a question that's fascinated me for years.Before I became a coach, studied organisational psychology, or discovered Acceptance and Commitment Therapy (ACT), I spent years in HR leadership. One of my roles was leading the Conduct and Discipline Team in a large government department in the UK Civil Service. In that job I became increasingly curious about what really drives human behaviour.In this special solo episode, I share my working hypothesis about leadership:Under pressure, leaders often default to behaviours designed to reduce discomfort rather than create impact.I explore six common patterns of psychologically inflexible leadership and introduce my leadership framework, built around three core skills topped and tailed by the Pause and the Review Loop:PauseAwarenessAuthentic ActionAdaptabilityand the Review Loop.Along the way, I share stories from my own leadership journey, including:What I learned from conduct and discipline casesA memorable disagreement with a tech startup founder about the value of pausingThe conversation with my husband that changed what I paid attention toLessons from coaching senior leaders through moments of challenge and transitionWhy authenticity became such an important part of my leadership philosophyThis episode is both a reflection on leadership and an invitation to consider what might be running you when pressure shows up.In this episodeWhy leaders are not exempt from being humanSix common ways leaders can drift off courseWhy the pause is a leadership superpowerThe importance of awareness and noticing what mattersValues, authenticity and courageous actionAdapting without abandoning yourselfWhy reflection turns experience into wisdomWhat ACT has taught me about leadership and human behaviourKey quote"Pressure doesn't reveal who we are. Pressure reveals what's running us."Reflection questionWhen pressure rises, what patterns show up most often for you?ResourcesYou can find an illustration of my ACT-based Leadership Framework in the show notes.People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Leadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
In this Quick Spoon, Ross explores the fourth skill in the McIntosh Leadership Framework: Adaptability.Inspired by a candid reflection from Gabriella Braun, this episode explores what happens when leadership becomes uncertain, messy, political, and deeply human.So many leadership books promise certainty, control, and easy answers.But real leadership often starts feeling difficult at exactly the moment complexity arrives.Ross reflects on what leaders can do when pressure rises, certainty disappears, and their usual ways of coping stop working.And he shares one practical question that can help turn pressure into purposeful action.In this Quick Spoon🥄 Why leadership becomes harder under uncertainty🥄 What happens when leaders grip tighter under pressure🥄 The hidden link between rigidity and reduced impact🥄 A practical reflection question to try this weekKey reflection“Who do I want to be in this moment?”People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.If you’re enjoying People Soup, hit follow so you don’t miss future episodes.Leadership beyond autopilot - The McIntosh ACT Leadership FrameworkVisit Ross' Website.Connect with Ross on LinkedInPeople Soup on Instagram which also features plenty of Ross' photos of the Andalusian lifeHe's now also on BlueskyThe People Soup Website on CAPTIVATE
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More than ever the world of work is a heady mix of people, behaviour, events and challenges. When the blend is right it can be first-rate. Behavioural science & psychology has a lot to offer in terms of recipes, ingredients, seasoning, spices & utensils - welcome to People Soup.
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