People Managing People

Why AI Transformation Starts With Organizational Clarity

September 8, 2026·35 min
Episode Description from the Publisher

AI transformation has a funny way of becoming an organizational X-ray. The companies getting real value from it aren’t necessarily the ones buying the most tools or burning the most tokens. They’re the ones that understand what they’re trying to accomplish, what excellence looks like, and which problems are actually worth solving. In this episode of People Managing People, David Rice speaks with Zapier’s Chief People and AI Transformation Officer, Brandon Sammut, about why AI ROI starts with ...

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