Ep 268 Shop Talk: Navigating a Slow Season, Client Uncertainty, and Building Smarter Systems

In this month's Shop Talk, Brianna and Whitney get candid about what Q1 2026 really looked like. Brianna shares her concerns about a slowdown in inquiries since mid-February, while Whitney reflects on a busier but more reactive quarter with shorter booking windows. Together they talk through what travel advisors can and can't control, how global uncertainty is affecting client behavior, and the simple outreach moves worth making when business feels slow. The conversation wraps with both sharing the AI tools and custom Claude prompts they're building to make their workflows faster, smarter, and more on-brand, from itinerary drafts to dining reservation logic.