Why Most Managers Avoid Feedback (And Why It Matters)

Most managers think they're giving feedback.Their employees disagree.Recent Gallup research found that only 1 in 5 employees say they receive meaningful feedback on a weekly basis. Yet employees who receive meaningful feedback are three times more engaged than those who don't.So what's going wrong?In this episode, Adrian and Melissa explore why feedback is one of the most important, and often the most misunderstood, leadership skills. They discuss the common mistakes managers make, why avoiding feedback can damage trust and engagement, and practical strategies for delivering feedback in a way that helps people grow.You'll learn:• Why feedback is a relationship skill before it's a communication skill• The concept of "ruinous empathy" and how avoiding feedback can actually be selfish• Why specificity matters more than general praise or criticism• How to use the SBI (Situation, Behavior, Impact) framework• The difference between coaching, evaluation, and appreciation• How body language and environment influence difficult conversations• What to do when feedback conversations become emotional or go off the rails• How positive feedback builds trust and reinforces performanceWhether you're a new supervisor, an experienced leader, or someone looking to improve communication at work, this conversation will help you approach feedback with more confidence and effectiveness.Resources Mentioned:• Radical Candor by Kim Scott• Dare to Lead by Brené Brown• Thanks for the Feedback by Douglas Stone and Sheila Heen• The 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul WhiteLooking to strengthen your leadership skills?Visit Success Labs at https://www.successlabs.comBe sure to subscribe to Leading in Change for leadership development resources, workshops, coaching, and practical tools for managers, supervisors, and emerging leaders.