E375 Emily Benner Snyder: Rescuing Lost Pokémon Cards From The Denver Airport

Emily Benner Snyder leads social media at United Airlines, where she’s helped transform the brand into one of the industry’s most engaging and talked-about voices online. Named Ad Age’s 2025 Social Lead/Community Manager of the Year, she sets the strategy and turns everyday travel moments into scroll-stopping stories. Before United, she brought her storytelling magic to both Disney and Olive Garden—so yes, she knows how to make both planes and breadsticks go viral.