Is Business Broken?

How is AI Changing Your Relationship With Your Doctor?

April 9, 2026·32 min
Episode Description from the Publisher

AI is already making its way into healthcare, from helping doctors write notes to interpreting medical images and managing growing amounts of patient data. As one of the fastest-growing industries in the U.S., healthcare is quickly becoming a major testing ground for these tools. As tech giants roll out health-focused chatbots and tools, patients and providers face big questions: Is AI giving doctors back the time and presence that the business of medicine stripped away? Or will it become another lever for consolidation and control in a care system that doesn’t always reward real value? Host Curt Nickisch unpacks this question and more with cardiologist and author Eric Topol, anesthesiologist and pain physician Sunny Jha, Microsoft Health Futures principal researcher Michael Hansen, and BU Questrom professor Carey Morewedge. Related readings:  AI chatbots versus human healthcare professionals: a systematic review and meta-analysis of empathy in patient care ChatGPT Health performance in a structured test of triage recommendations Protecting Physicians From AI Impostors | Think Global Health GenAI and the psychology of work Learn more about your ad choices. Visit podcastchoices.com/adchoices

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