
In this episode of Humans of Multifamily, Shiv Gettu sits down with Napoleon Rivera, Vice President of Property Management at Rael Corp, to talk about his unconventional journey into multifamily, the mentors who shaped his career, and the experiences that helped him become a leader in the industry. Napoleon shares what it was like moving from Guatemala City to rural Virginia at 15, navigating a new culture and language, discovering the importance of mentorship, and learning to ask for opportunities. He also explains how an unexpected student housing job became the beginning of his multifamily career and why taking on the challenges that others don't want can accelerate professional growth.Napoleon and Shiv also discuss intentional career growth, servant leadership, supporting onsite teams, innovation in multifamily, changing expectations from Gen Z renters, and the future of resident experience and new development.**Humans of Multifamily is presented by Zuma, the AI assistant for your full-resident lifecycle. Visit getzuma.com and follow Shiv Gettu on LinkedIn.**
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