Your best gift officer is going to get a recruiter's call this quarter. What happens next was decided by how you led this quarter. This week I'm sharing a session I delivered for nonprofit leaders at Northwestern's Kellogg School of Management on the problem nobody budgets for: keeping your most successful development officers. The average frontline fundraiser stays 16 to 18 months. Replacing one costs an estimated $127,650 before you count the real damage, which is the donor relationships t...
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