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Healthcare IT Today Interviews: Daily Summaries Delivered
by John Lynn
Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare.
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The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 days ago18 min
Sherpas Healthcare Solutions Relieves the Burden of Release of Information Requests
Health care organizations still have to handle thousands of patient record requests manually. In addition to individual records requested by doctors, patients, lawyers, and others, there is a constant stream of requests for hundreds of records at a time for audits and quality reviews—and a lot of them still come in by fax, telephone, or postal mail.Sherpas Healthcare Solutions is a medical record retrieval company that takes on the burden of fulfilling these requests. In a recent video interview, we had a chance to chat with Kaylan Blice-Mullins, Senior Director of Provider Relations at Sherpas Healthcare Solutions, and Brian Sitongia, Medical Records Manager at one of their clients, Wills Eye Hospital, to learn more about how Sherpas Healthcare Solutions is helping relieve the burden of all these requests.Learn more about Sherpas Healthcare Solutions: https://scanningsherpas.com/Learn more about Wills Eye Hospital: https://www.willseye.org/Healthcare IT Community: https://www.healthcareittoday.com/
- 4 days ago13 min
The Hidden Link Between Legacy Data and Patient Safety
Fragmented Legacy Data Causes Burnout. Smart Archiving Restores Patient Safety.Keeping a dozen old EHRs alive is a massive technical debt. It is also a major patient safety risk.Healthcare IT Today sat down with Justin Campbell from RLDatix to uncover the reality of legacy data management. Campbell explains how modernizing your data archives directly reduces clinician burden. He details how applying artificial intelligence to old records and incident reports uncovers workflow breakdowns that humans naturally miss. You will learn how to turn dead data silos into active risk mitigation tools.Are your clinicians still hunting through multiple legacy systems for patient history? Tell us how you are solving this in the comments below.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about RLDatix at https://www.rldatix.com/ Find more great health IT content at https://www.healthcareittoday.com/
- 5 days ago18 min
Reducing Hold Times and Staff Burnout with AI Call Automation
At many health centers, plain old telephone service (POTS) is still one of the primary forms of interaction with patients outside of office visits. In a recent interview with Tracy Causey, CEO of Capital Area Health Network, he shares how their three sites, servicing about 17,000 patients, used AI to streamline patient interactions.As an eClinicalWorks site, the health system decided to try healow Genie to handle calls. It was a simple integration, and worked "out of the box." Now healow Genie handles about 80% of all calls with no staff interaction, answering the phone within 14 seconds. The approximate 400 calls they get each day are spread out, as patients take advantage of 24/7 availability. And when a call does require staff, healow Genie gets a live agent person on the phone within a minute and 20 seconds.Learn more about Capital Area Health Network: https://cahealthnet.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/
- 1 weeks ago31 min
Building the Healthcare AI Infrastructure Needed for the Next Era of Care
In a recent video interview with Healthcare IT Today, experts from two healthcare technology companies focus on the latest happenings with healthcare AI and the IT infrastructure to support it. Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, and Connie W. Hebert, Healthcare Chief Nursing Officer at Dell Technologies are in a position to think long-term and look at developments across a broad landscape. They bring hardware as well as software into the picture, explaining the potential in recent chip development and its relation to healthcare's utilization of AI.Learn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlLearn more about Dell: https://dell.com/HealthcareHealthcare IT Community: https://www.healthcareittoday.com/
- 1 weeks ago12 min
Sunoh.ai Helps Ampla Health Improve Coding, Billing, and Physician Satisfaction
Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar, MD, Chief Medical Officer at Ampla Health—that the first question from doctors interviewing for jobs at his federally qualified health center is whether they offer a scribe. Luckily, they do: Sunoh.ai.Burnout is often on the top of doctors' and their managers' minds. And Sunoh.ai definitely delivered results here. Doctors report that they are going home on time and avoiding the need to spend their personat time writing notes, even though they are seeing more patients than before. The notes are also closed within 48 hours, which is important for billing.Learn more about Ampla Health: https://www.amplahealth.org/Learn more about eCW: https://www.eclinicalworks.com/Healthcare IT Community: https://www.healthcareittoday.com/
- 1 weeks ago11 min
The AI That Watches You Operate: Inside Stanford’s Breakthrough for Surgical Residents
Hospitals are sitting on hundreds of hours of unwatched surgical video. Residents and attendings simply do not have the time to review it together. The footage sits on thumb drives and gathers dust.Dr. Chloe Nobuhara is a general surgery resident at Stanford. She sat down with Healthcare IT Today to discuss a new AI application built specifically for laparoscopic surgery. This tool watches the footage and analyzes surgeon performance. It automatically chunks the operation into distinct steps. Viewers will learn why generic large language models fail in the operating room. You will discover how a highly specific model gives educators their time back and helps surgeons master complex skills. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Stanford Medicine at https://med.stanford.edu/ Find more great health IT content at https://www.healthcareittoday.com/
- 1 weeks ago18 min
How Payers Can Modernize Operations With AI and Automation — Without Ripping Everything Out
In a recent video interview, Brian Yavorsky, CTO at Imagenet, discusses how the company helps payers use AI and other data technologies to achieve efficiencies. Emphasizing the difficulties in getting skilled staff, Yavorsky says that automation can reduce labor not by removing people, but by automating areas that are difficult to staff. Plus, by automating the mundane tasks you allow staff to work on higher value tasks that they enjoy more.Many payers are burdened with legacy systems and workflows, especially after acquiring other companies. Although the systems work individually, the fragmentation in systems and data introduces inefficiencies and requires more manual work, which adds to costs and slows payer responses. Organizations that don't address this fragmentation suffer from inefficient processes and often can't benefit from new AI technologies.Learn more about Imagenet: https://www.imagenetglobal.com/Healthcare IT Community: https://www.healthcareittoday.com/
- 2 weeks ago23 min
How TPMG Cracked the Value-Based Care Code
The Financial Math of Value-Based Care Fails + How TPMG Cracked the CodeValue-based care is the goal for everyone. Achieving it in a financially sustainable way is a completely different story. Most independent groups struggle to align their technology and processes with risk contracts without drowning in overhead.Healthcare IT Today sat down with Jeff Morrison, Vice President and CMIO at TPMG. We discussed how his independent medical group maximizes the eClinicalWorks platform to make value-based care actually work. You will learn how they made smart decisions and made organizational changes to capture new revenue streams, automate patient outreach, and eliminate the quality reporting slog.🔔 Subscribe for more great interviews with Health IT leaders. Learn more about TPMG at https://tpmgpc.com/Learn more about eClinicalWorks at https://www.eclinicalworks.com/ Find more great health IT content at https://www.healthcareittoday.com/
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About Healthcare IT Today Interviews
Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare.
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