
On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk dig into four stories about where premium experience is being redefined across the industry.The conversation opens with a one-year check-in on what actually happened after Marriott International bought the citizenM hotels brand. The answer: 50% of CitizenM occupancy now comes from Marriott Bonvoy members and all of it is incremental demand. From there Sarah and Steve get into IHG Hotels & Resorts becoming the third major hotel group to launch AI search after Hilton and Marriott, with a detail every franchisee needs to hear: IHG is now asking hotel owners to upload floor plans, videos, and updated imagery or risk being invisible in AI-driven search. They also dig into why Travel + Leisure Co. paid $343 million for two timeshare companies and why the CFO said they bought the deals for 100,000 owners, not the resorts. And they close with Southwest Airlines signaling that lounges are coming, the latest step in the carrier's full premium pivot.This episode is presented by StayFi & Bilt. StayFi helps short-term rental operators build direct guest relationships through branded wifi portals, email marketing, and guest data tools. Visit https://lnkd.in/giZWR52y to learn more.And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more.
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