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Good Morning Hospitality: Daily Summaries Delivered
by Skift
The hospitality industry is constantly growing, changing, and innovating! This podcast will bring you the top news and topics from industry experts in different hospitality fields.
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The most recent episodes — sign up to get AI-powered summaries of each one.
- Yesterday35 min
The World Cup Surge Isn't Here Yet. Here's What STR Operators Need to Know.
On Monday's Good Morning Hospitality, A Skift Podcast, Brandreth Canaley, Michael Goldin, and Jamie Lane break down where STR demand is actually coming from right now and who controls the guest relationship as platforms make their next big bets. The conversation opens with the FIFA World Cup 2026™ - Canada, Mexico and the United States booking story every operator in a host market needs to hear. Hotels priced up and set minimums and the surge has not arrived the way anyone expected. Short-term rental bookings tell a different story, with host market reservations more than doubling since April. From there, the team digs into Vrbo's launch of sponsored listings and what a paid visibility layer means for independent hosts, and closes with Brian Chesky's bet that creators are Airbnb's next big Experiences opportunity and what that means for the operators already building businesses on the platform. This episode is presented by Cloudbeds & Bilt. Visit cloudbeds.com/gmh to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more. And if you're leaving direct bookings on the table, StayFi turns your wifi into a guest relationship engine. Visit https://stayfi.com/goodmorninghospitality/ to learn more.
- 6 days ago32 min
GMH Hotels: Hotel AI Is Cutting Costs. It Should Be Making Money.
On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk break down why hotel AI is stuck on the wrong side of the ledger and what it will take to flip it. The conversation opens with Mews founder Richard Valtr making the case at Skift's Data and AI Summit that fragmented hotel data is the reason AI keeps cutting costs instead of driving revenue. From there Sarah and Steve dig into what Apple's rebuilt Siri means for how guests will find and interact with travel, Alaska Airlines' bet that Starlink wifi is a better loyalty driver than points for basic economy travelers, and why Delta Air Lines is expanding American Express card benefits without raising fees while every competitor goes the other direction. This episode is presented by Cloudbeds & Bilt. Visit cloudbeds.com/gmh to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more. And if you're leaving direct bookings on the table, StayFi turns your wifi into a guest relationship engine. Visit https://stayfi.com/goodmorninghospitality/ to learn more.
- 1 weeks ago24 min
Your Hotel's AI Problem Is Actually a Data Problem
Independent hoteliers are under pressure from every direction, and now there's an AI mandate on top of it all. Wil sits down with Adam Harris, Co-Founder and CEO of Cloudbeds, to cut through the noise. Adam's argument: most operators aren't failing because they lack effort or the right tools. They're failing because they haven't defined the problem, and they're sitting on fragmented data that makes even the best AI useless. The takeaway: AI isn't the strategy. Better questions, better data, and better decisions are. This episode is presented by Cloudbeds. Connect with Cloudbeds at https://www.cloudbeds.com/gmh, and you can subscribe to Adam's newsletter here: https://www.cloudbeds.com/newsletter/ 00:00 Meet Adam Harris 01:37 The Operator Squeeze 04:04 When Tech Becomes a Burden 07:25 AI Starts With Questions 08:37 Deterministic vs Probabilistic 12:24 Cleaning Up Hotel Data 13:49 Cloudbeds Signals In Action 16:35 Autonomous Coding And Caution 18:21 Future Of Hospitality Systems 21:55 Closing Takeaway
- 1 weeks ago34 min
AI Is Breaking Travel's Search Economics.
On Monday's Good Morning Hospitality, A Skift Podcast, Brandreth Canaley, Michael Goldin, and Jamie Lane break down what AI is actually doing to travel economics and operations right now. The conversation opens with a story that stops you in your tracks: one traveler used Claude to run 881,076 searches on Etihad Airways to find one flight. The infrastructure cost of that search exceeded the commission. From there, the team digs into Brian Chesky's move to build an AI lab outside of Airbnb and what it signals about the platform's AI strategy, before closing with a look at what real AI adoption looks like at scale through Evolve's playbook of deflecting 60% of guest inquiries without human intervention. This episode is presented by Cloudbeds & Bilt. Visit cloudbeds.com/gmh to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more. And if you're leaving direct bookings on the table, StayFi turns your wifi into a guest relationship engine. Visit https://stayfi.com/goodmorninghospitality/ to learn more.
- 1 weeks ago33 min
GMH Hotels: Two Billionaires Just Bought the Las Vegas Strip.
On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk break down a week where ownership, distribution, brand strategy, and climate risk all moved at the same time. The conversation opens with two billionaires making moves on the Las Vegas Strip in the same week. Tilman Fertitta agreed to buy Caesars Entertainment for $5.7 billion while assuming nearly $12 billion in debt, and Barry Diller is preparing an $18 billion bid to take full control of MGM Resorts International. From there Sarah and Steve dig into a ten-year look at whether the direct booking fight actually paid off for hotels, Hilton's new Undergraduate brand targeting smaller college towns, and how sargassum seaweed is now showing up directly in Caribbean hotel occupancy numbers. This episode is presented by Cloudbeds & Bilt. Visit cloudbeds.com/gmh to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more.
- 2 weeks ago33 min
Scammers Now Know Your Guests' Exact Booking Details.
On Monday's Good Morning Hospitality, A Skift Podcast, Brandreth Canaley, Michael Goldin, and Jamie Lane break down a week where the infrastructure of hospitality is being stress-tested from every direction. The conversation opens with a sobering security story: scammers are using real guest reservation data to launch highly targeted phishing attacks, with at least 350 hotels and vacation rentals across 50 countries already caught up. From there, the team digs into Mews and SiteMinder's new native integration, which is designed to break down the data silos holding hotels back from AI adoption, and closes with Expedia Group's partnership with IShowSpeed and what it signals about where Gen Z travel discovery is actually happening. This episode is presented by Cloudbeds & Bilt. Visit cloudbeds.com/gmh to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more.
- 2 weeks ago26 min
GMH Hotels: Airbnb Just Got Serious About Hotels
On this week's Good Morning Hospitality, A Skift Podcast: Hotels Edition, Sarah Dandashy and Steve Turk break down a week where three big stories all pointed at the same shift: the distribution, loyalty, and infrastructure layers of hospitality are all getting reshuffled at once. The conversation opens with Airbnb naming Andrea D'Amico, an 18-year Booking.com veteran, as its new VP of Hotels, and what that hire says about how seriously Airbnb is coming for the boutique and independent hotel market. From there, Sarah and Steve dig into why boutique brands like Room Mate Hotels are running out of room on loyalty, and what the SpaceX IPO filing reveals about how deeply STARLINK has already embedded itself into travel's connectivity infrastructure. This episode is presented by Plusgrade & Bilt. Visit plusgrade.com to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more.
- 3 weeks ago32 min
What “AI-Bookable” Actually Means for Hotels & STRs
On this special holiday episode of Good Morning Hospitality, Brandy Canaley and Michael Goldin unpack one of the biggest shifts happening in travel right now: AI-powered booking. Joined by Jason Cincotta, founder of Kismet, the conversation breaks down Google’s new push into agentic hotel booking, what it means to become “AI-bookable,” and why independent hotels and vacation rentals may need to rethink how they show up online. The episode also dives into Airbnb’s massive Summer Release, including boutique hotels, AI-powered review tools, airport pickups, grocery delivery, rental cars, and the company’s expanding push toward becoming a full trip platform. Michael and Brandy debate whether Airbnb’s latest features are meaningful product evolution or just great PR, while also exploring how AI could reshape direct bookings, loyalty, and the future of travel planning. This episode is presented by Plusgrade & Bilt. Visit plusgrade.com to learn more. And for hotels with restaurants and restaurant owners, Bilt Hospitality is finally here. Go to joinbilt.com/gmh to learn more.
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