
In this episode, Michael sits down with Ben Thompson from The Operations Guide to explore what AI looks like when it becomes part of your business instead of just another chatbot. They discuss building an AI productivity headquarters, connecting tools like Google Drive and Read.ai, using Claude Code and Codex to automate real work, and identifying the repetitive business problems AI can solve today.If you’ve been frustrated with AI, overwhelmed by constant updates, or unsure where to begin, this conversation will completely change how you think about it. You’ll walk away with practical examples, a better framework for using AI, and a simple question every business owner should ask before investing in another tool: What work gets deleted if I use this?
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Ep 431: Stop Selling Services. Start Creating Experiences.

Ep 430: The Customer is Usually Right (Even When You Hate the Answer)

Ep 429: The Leadership Vacuum Killing Your Company's Growth

Ep 427: The BD Lie of Busyness
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