CEO Daily Brief with Dr. Jessica Kriegel

AI Saved TIAA 90 Minutes. The Real Work Came Next

September 10, 2026·10 min
Episode Description from the Publisher

In today's episode: A sales team facing shutdown turned things around not through a new dashboard or incentive plan, but through one weekly habit a leader started doing. There's a mindset shift separating leaders who use AI to cut costs from those who use it to fuel growth, and it changes everything downstream. A rule requiring zero existing role names in a new org design reveals a clever trick for breaking free of incremental thinking. CEO Daily Brief with Dr. Jessica Kriegel is a 5-minute daily podcast where business pragmatism meets inner wisdom. Rashmi Badwe, EVP and CEO of TIAA, joins Jessica to discuss how leaders can use AI-created capacity to drive growth rather than cuts, and why a leader's attention shapes behavior more than any incentive structure. Connect with Dr. Jessica Kriegel on LinkedIn Connect with Rashmi on LinkedIn Other Ways to Connect: Jessica Kriegel Website Jessica Kriegel Instagram Jessica Kriegel Newsletter Culture Partners Website Culture Partners LinkedIn

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