Bling Talks: Insights from the Jewelers’ World

Why Natural Diamonds Still Matter in a Lab-Grown World

September 11, 2026·33 min
Episode Description from the Publisher

Why do natural diamonds still matter in a world where lab-grown diamonds are changing the way customers think about price, value, and jewelry?In this episode of Bling Talks, Anthony Haddad sits down with Kaushal Shah, President of VEER, for a wide-ranging conversation about natural diamonds, independent jewelers, provenance, storytelling, Botswana, and the future of the jewelry industry.Kaushal shares how growing up around rough diamonds shaped his career, why he chose the jewelry business over corporate America, and how years of traveling across the United States helped him understand the needs of independent retailers.He also explains why VEER chose to double down on natural diamonds, how retailers can differentiate themselves beyond price, and why he believes provenance, traceability, and the human story behind a diamond can become increasingly important.The conversation also goes deeper into Kaushal’s experience with Botswana’s diamond supply chain, the idea of radical transparency, and what retailers can do to create more value for customers in a market where price comparison has become easier than ever.One of Kaushal’s strongest messages for jewelers is simple:Retailers don’t necessarily need more product — they need a better story to tell.━━━━━━━━━━━━━━━━━━━━IN THIS EPISODE━━━━━━━━━━━━━━━━━━━━• Kaushal’s journey from rough diamonds to the jewelry business• The 53-day cold-calling story that helped launch his career• What years of traveling taught him about independent jewelers• Why VEER doubled down on natural diamonds• Natural diamonds vs. lab-grown diamonds from a retailer’s perspective• How jewelers can compete beyond price• Creating jewelry that is harder to comparison-shop online• The importance of provenance and diamond traceability• Kaushal’s experience inside Botswana’s diamond industry• Why storytelling matters more than simply adding more inventory• The people behind the natural-diamond supply chain• Why human connection still matters in an increasingly technology-driven industry• Kaushal’s advice for keeping the joy alive in jewelry━━━━━━━━━━━━━━━━━━━━ABOUT KAUSHAL SHAH━━━━━━━━━━━━━━━━━━━━Kaushal Shah is President of VEER.His career in the diamond and jewelry industry began with early exposure to rough diamonds through his family, followed by experience working with retailers and traveling extensively across the United States.Today, his work with VEER centers on natural-diamond jewelry, independent retailers, product differentiation, provenance, storytelling, and strengthening the connection between the diamond supply chain and the end customer.Connect with Kaushal Shah on LinkedIn:https://www.linkedin.com/in/kaushal-shah-8021358/Website:https://veer.diamonds/━━━━━━━━━━━━━━━━━━━━ABOUT ANTHONY HADDAD━━━━━━━━━━━━━━━━━━━━Anthony Haddad is the host of Bling Talks and founder of JewelryBox.ai. He interviews jewelry leaders, entrepreneurs, innovators, and business builders to uncover the strategies, challenges, and stories shaping the future of jewelry and modern business.Website:https://jewelrybox.ai/Bling Talks:https://jewelrybox.ai/bling-talks-podcastYouTube:https://www.youtube.com/@Jewelryboxai━━━━━━━━━━━━━━━━━━━━GROW YOUR JEWELRY BUSINESS WITH JEWELRYBOX.AI━━━━━━━━━━━━━━━━━━━━JewelryBox.ai helps jewelry businesses improve marketing, lead generation, customer communication, sales follow-up, content, CRM, funnels, and automation without managing disconnected systems.Learn More:https://jewelrybox.ai/Book a Demo:https://jewelrybox.ai/demo-callBling Talks:https://jewelrybox.ai/bling-talks-podcastFree AI Tools:https://jewelrybox.ai/top-10-toolsYouTube:https://www.youtube.com/@Jewelryboxai━━━━━━━━━━━━━━━━━━━━FOLLOW BLING TALKS━━━━━━━━━━━━━━━━━━━━If you enjoyed this episode, follow Bling Talks on your favorite podcast platform and share it with a jeweler, retailer, or industry professional who would enjoy the conversation.

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