
In this episode of Beyond the Technique, Kati Whitledge sits down with salon owner, Jessi Ivey to break down the hiring strategies that helped grow a salon from two team members to over 25 and generate more than $2.5 million in revenue. Jessi shares how refining her hiring process with multiple interviews, shadow days, and clear expectations transformed her culture, improved retention, and supported rapid growth—even after launching during the pandemic. Salon and spa owners will learn how to build a strong team through structured hiring, ongoing education, and boundaries that create both accountability and long-term success. WATCH ON YOUTUBE: https://youtu.be/o7OqWkkdXhY GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book POWERED BY: JOIN mya! <span style= "font-size: 11pt; font-family: Calibri,sans-serif; color: #467886; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; -webkit-text-decoration-skip: none; text-decoration-skip-ink: none; vertical-ali
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698: Profit is Personal, with Nina Tulio

697: Never Burn a Bridge, with Kati Whitledge

695: How to Win Even When You're Losing

694: The Heart of Hospitality, A Salon Owner's Story of Success
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