Harvey Schaefer, Senior Program Manager, Machine Learning & AI, MillerKnoll

Testing the FencesThis week Andrew welcomes Harvey Schaefer of MillerKnoll for a conversation that starts with a sore throat, a quick detour into Severance, and lands in a surprisingly human place: change management. As a leader in MillerKnoll’s growing internal machine learning and AI team, Harvey isn’t building flashy tools for the sake of it—he’s helping people across a complex organization understand where AI can genuinely reduce friction and where human judgment still matters most.Andrew and Harvey dig into AI literacy, internal roadshows, “easy agents,” and the quiet reality that many people are already using AI at work without telling anyone.  Along the way they make sure to hit a significant pop culture reference quote and, ultimately, explore a bigger question facing every company right now: if AI can do almost anything, what are the things we still want to do ourselves?Connect with our host, Andrew Lane, on LinkedInFollow Harvey Schaefer on LinkedInReferences and resourcesMillerKnollMicrosoft CopilotGet in touch with us at bte@sandowdesign.comDiscover more shows from SURROUND at surroundpodcasts.comThis episode of Barriers to Entry was produced by Rob Schulte.This season of Barriers to Entry is sponsored by Arktura.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.