AutoFix AdvisorCast

Never Stop Improving!...Or You're Falling Behind....

October 3, 2025·16 min
Episode Description from the Publisher

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty recaps his experience at the ASTA Automotive Service Tire Alliance Expo in Raleigh and dives into why ongoing learning is crucial for service advisors. He emphasizes that teachability—not just technical expertise—sets advisors apart in today’s rapidly evolving automotive industry. Michael also shares practical tips for improving communication between service advisors and technicians, as well as advice on learning from customer interactions to continually grow in the role00:00 "Adapting to Industry Changes"03:22 Teachable Advisors Triumph08:40 Enhancing Technician-Advisor Communication10:35 Effective Technician Communication Strategies15:11 Commit to Continuous Improvement Stay connected with us on social media:Facebook: AutoFix Auto Shop CoachingYouTube: AutoFix Auto Shop Coaching ChannelTwitter: @AutoFixCoachingDon't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!If you have any suggestions or would like to be a guest on the AutoFix AdvisorCast, please email us at michael@autofixsos.com. We look forward to connecting with you!

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