Troy Korsgaden's Ten Appointments A Day Rule For Growth

What can four decades in the restaurant business teach an insurance agency about running a tighter, more profitable operation? Jason Cass sits down with Troy Korsgaden, Founder of Korsgaden Consulting Services and Keynote Speaker for IndieTech 2027, to unpack lessons on client engagement, AI adoption, and building a resilient agency built to last. Key Topics: Parallels between running Crawdaddy's restaurant and building a profitable insurance agency Studying dentists as a model for training, technology adoption, and client experience Consistent payroll and marketing percentages that keep both restaurants and agencies profitable Updating "Power Position Your Agency" with Bradley Flowers for a 2.0 release Why client engagement should happen year round instead of only at renewal How the client engagement matrix schedules touchpoints by alphabet and month Launching Korsgaden Consulting Services' AI powered practice management platform Rising valuations for virtual employee services despite predictions AI would replace agents Why specialization and collaboration matter more than agency headcount Using a 10 appointments a day standard to grow new and renewal business together Reach out to: Troy Korsgaden Jason Cass Visit Website: Korsgaden Consulting Services IndieTech 2027 Agency Intelligence Produced by PodSquad.fm