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From Zero to AI: my honest journey of mid-career reinvention — sharing the wins, losses, and lessons so you can shape your own path.The world has changed, and so has the economy. For many of us, the “safe” career paths no longer feel safe. After nearly two decades running a digital agency and years as a senior business analyst, I realised experience and education weren’t enough to guarantee stability. Zero to AI is my way of sharing the messy but real story of what it takes to reinvent yourself in this new era — using AI as both a tool and an opportunity. Through Zero to AI, I’m sharing the personal side of this shift: the wins, the missteps, and the playbook you can adapt. AI is no longer just for techies — it’s a chance for anyone, in any role, to reclaim financial and personal freedom. Join me on this reinvention journey, learn the lessons quickly, and discover how to pivot and build your own f
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Moving past solo prompting means building a capability once and making it accessible across your entire team. In this episode of Zero to AI, Steve Wilson breaks down what custom skills, plugins and agents actually are, how they run inside platforms like Claude and Microsoft 365 Copilot, and how to direct their build without writing code. We look under the hood at instruction files, semantic trigger descriptions and data permissions, using a real design example from a regional engineering consultancy.
A plain-language guide for managers who oversee AI tools without running the administrative console. Steve Wilson explains how user accounts, groups, and administrative roles work across Microsoft 365 Copilot and Claude organisation settings, what an administrator can and cannot control, and how to spot when a team workspace is configured incorrectly.
When your team pastes operational text into an AI tool, where does that information actually travel? Steve Wilson breaks down the real path of an enterprise prompt from browser to cloud enclave. Learn what commercial data protection means, how processing memory differs from model training, and the practical questions to satisfy privacy obligations under New Zealand and Australian regulations.
The moment AI can read across your organisation's files, the question is no longer what it can do. It is what it should be allowed to see. In this episode, Steve Wilson breaks down how AI search tools surface information, what questions to ask your IT team before rollout, and how permissions work under the hood.
Individual AI habits save time for one person, but shared team AI workflows make capability reliable across an entire group. In this episode, Steve Wilson breaks down how to move from private prompts to shared team workspaces in Microsoft Copilot and Claude Teams. Learn how to capture a successful workflow, store it where everyone can reach it, and establish simple review steps so the process survives staff changes.
Picking an AI tool for yourself comes down to personal habits. Choosing software for thirty colleagues involves data boundaries, user administration, and security checks. In this episode of Zero to AI, Steve Wilson compares Microsoft 365 Copilot, Claude Teams, and ChatGPT Enterprise. Discover how to evaluate document handling, admin controls, and data protection so you can make a defensible choice for your organisation.
Most organisations paying for Microsoft 365 Copilot could not tell you what it actually does well. We deliver an honest, practical read on the Microsoft Copilot landscape across Word, Excel, Teams, and Outlook. Learn where Copilot earns its licence fee, where standard tools work better, and how Microsoft Graph grounding controls what AI can see in your company data.
We open Season 3 of Zero to AI by explaining what embedding AI across a team actually involves. Discover how to move past private prompt shortcuts, master the core technical concepts needed to direct AI initiatives, and challenge vendor or IT claims with total confidence.
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From Zero to AI: my honest journey of mid-career reinvention — sharing the wins, losses, and lessons so you can shape your own path.The world has changed, and so has the economy. For many of us, the “safe” career paths no longer feel safe. After nearly two decades running a digital agency and years as a senior business analyst, I realised experience and education weren’t enough to guarantee stability. Zero to AI is my way of sharing the messy but real story of what it takes to reinvent yourself in this new era — using AI as both a tool and an opportunity. Through Zero to AI, I’m sharing the personal side of this shift: the wins, the missteps, and the playbook you can adapt. AI is no longer just for techies — it’s a chance for anyone, in any role, to reclaim financial and personal freedom. Join me on this reinvention journey, learn the lessons quickly, and discover how to pivot and build your own f
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