Your Next Mission

Your Next Mission S6 EP 57 | VA Deputy Secretary Reveals The Massive Improvements At the VA

July 21, 2026·30 min
Episode Description from the Publisher

The VA is changing how it delivers care, and the numbers speak for themselves! In this powerful and timely episode of Your Next Mission® video podcast, host 12th Sergeant Major of the Army (R) Jack L. Tilley sits down with the Deputy Secretary of the Department of Veterans Affairs, The Honorable Dr. Paul R. Lawrence. They break down a major drop in the VA claims backlog, the rollout of the electronic health record management system (EHRM), and the opening of new "Vet Centers" across the country. Plus, learn how the VA is leveraging social media to listen directly to your feedback and how they are connecting transitioning service members to high-paying jobs in the national security sector.But wait...there's more: This week, the VA is celebrating a massive milestone: the 96th Birthday of the Veterans Administration! Officially founded on July 21, 1930, by President Herbert Hoover, the VA has spent nearly a century evolving to meet the needs of our nation's heroes. We salute the dedicated staff, doctors, nurses, and leaders—past and present—who work daily to fulfill Lincoln's promise "to care for him who shall have borne the battle."If you or a loved one served, you cannot afford to miss this update on the benefits you earned.Contact & Support the Show: Call In with Questions: 844-424-1134Email the Host: smatilley@yournextmission.org1. How do I find out if my local hospital has officially transitioned to the new Electronic Health Record Management (EHRM) system?2. If I travel out of state or move across the country, will my medical history actually transfer seamlessly to a new VA hospital under this Oracle system?3. What security protocols are in place to ensure that integrating Artificial Intelligence into our health records won't compromise personal medical privacy?4. My claim has been pending for months. How does the record-low backlog affect my individual processing timeline?5. What exactly is the Benefits Delivery at Discharge (BDD) program, and how many days before my separation date do I need to start filing paperwork?6. How do "Vet Centers" differ from standard VA clinics, and can I utilize them even if I'm not currently enrolled in VA healthcare?7. Is there a Vet Center location directory online, and are these storefronts fully staffed by fellow Veterans who understand my service?8. I want to leave feedback about poor customer service at my local facility; what is the fastest way to get my complaint noticed by leadership on social media or online channels?9. What kind of training or certification programs are available to help transitioning Servicemembers get hired in the defense industrial base or "golden dome" manufacturing projects?10, Are there remote or hybrid administrative jobs available through USAJobs.gov within the VA system right now?11. If I live more than two hours away from a VA facility, how do I qualify for the expanded Community Care Network to see a local specialist instead?12. I never served in combat and didn't think I was eligible for anything. How can I easily verify if I qualify for healthcare or benefits under the expanded PACT Act criteria?#Veterans #VABenefits #MilitaryTransition #YourNextMission #VAHealthcare #SupportOurTroops #VetCenters #PACTAct #VABirthday #VA96

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