
Send us Fan Mail If you want to collect rent on time, stop thinking of it as something you chase. Almost every late payment we have dealt with in twenty-plus years was not a character problem. It was a design problem. And design problems you can actually fix. We had a tenant who paid on the first of every single month, without fail. Her money did not reach our account until the fifth or sixth. She was not late. Her system was. Kevin and I walk you through what we changed after that, plus the ...
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