WTF is Business Casual

"Soft Skills" is a Terrible Name for the Most Important Skills You Have

July 1, 2026·44 min
Episode Description from the Publisher

Send us Fan Mail In this episode of WTF is Business Casual?!, Jenny and Sarah get real about why "soft skills" is a garbage term for the most critical thing missing from your workforce right now. Armed with a Harvard Business Review study of 70 million job transitions, they make the case that collaboration, communication, and problem-solving aren't the floor. They're the ceiling raiser. And yet companies keep hiring, promoting, and paying for the wrong thing. Whether you're a small busi...

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