WSJ Leadership Institute Presents Leaders

UPS CEO Carol Tomé on People-First Leadership and the Future of Logistics

October 5, 2026·31 min
Episode Description from the Publisher

UPS CEO Carol Tomé discusses her decision to leave retirement and lead the logistics giant through unprecedented global disruptions. She shares her strategy for driving profitability by focusing on being "better not bigger," while detailing how a people-first culture is transforming the workforce. Recorded on September 23, 2026. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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